Thanks to the Australian Privacy Act, all clinics are now obliged to do their best to protect the private information of their patients. That’s due to the fact that in recent times, hackers have been restless in obtaining all sorts of information and this does not exclude the information available from clinics about both patients and doctors. To prevent this, you need to set up a hacker-proof software as well as a software to help your communications and ensure a good work flow in your clinic.
If you already have a software but haven’t updated it for a while, you should consider calling specialised IT services to ensure everything is up-to date and meets the standards. For all of your dental4windows, genie, medical director and zedmed solutions, don’t hesitate to call an IT company and allow them to walk you through.
There’s nothing stopping you from taking care of everything yourself, but that’s not really advisable. If you do so, you will be doing work outside of your line-of-work, which is helping people, not computers. As aforementioned, there are many companies that offer IT support, and you should hire the services of a reputable one for all your IT related problems. Believe me, these people treat computers just like you treat your patients. They are equipped with the newest equipment just like you, and they’re familiar with the newest software, just like you’re familiar with the newest medicine and practices.
Additionally, IT services don’t just offer software zedmed solutions – they can also offer to physically secure your workstations and devices so that you can control who has access to them and who doesn’t. This includes regular security audit reports, automatic log-off systems, encrypting user ID, tracking logs of both hardware and software activity. This is all for forensic purposes so that you can find the source of the problems and violations made to your security protocols.
Moreover, these companies offer comprehensive backup solutions. An IT company will usually offer you both off and on site data backup storage to ensure all sensitive medical and personal data is never lost even in the worst-case scenarios. Besides initially performing a data back-up, most companies perform regular back-ups on weekly or monthly basis, depending on your deal with your chosen company.
And most importantly, IT solution companies are available to you all year round, 24 hours a day. This allows you to have a peace of mind even when you’re not at the clinic, allowing your employees and patients to receive the best possible care, not having to reschedule or close if things go wrong, as they’ll be keeping an eye on things at all times.
